Syncing Issues on edge.xocashflow.com

8:00pm – 07 July 2017
The syncing issue with XOCashFlow has been identified and a fix is currently being applied.  This fix will be rolled out for all our customers in the next 3-4 hours.  If the syncing issue has not been resolved for you, please reconnect your Xero account by taking the following steps.

Step 1) Click Settings
Step 2) Click the Xero tab
Step 3) Click the blue ‘Connect to Xero’ button.
Step 4) Await Sync completion.

4:30pm – 06 July 2017
The syncing issue with existing clients to Xero is still ongoing.  We have multiple staff members working to resolve the issue ASAP. We apologise for the inconvenience this has caused our customers.

11am – 05 July 2017
The team at XOCashFlow have identified an issue with the syncing functionality of our cloud software recently.  We have been working constantly to resolve this issue over this week and expect to have the issues resolved shortly. We apologise for the inconvenience this has caused our customers.  We will be making daily updates on this blog post as there is more information to report.

 

 

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